One Stop Shop
Digitization of Ministry’s processes towards citizens and implementation of a Web portal, accessible from Web and Mobile devices
February 2015
One Stop Shop 1 One Stop Shop 2


The scope of the project is the digitization of 75 Ministry’s internal processes and implementation of a Web portal, accessible from Web and Mobile devices which is a central point of access for all citizens regarding any process they want to complete regarding labor and social security issues. The “One Stop Shop” is a project which minimize the operational costs of the organization, while increase the level of citizen’s satisfaction.

Benefits:

  • Completeness and standardization of e-services offered
  • Direct, seamless communication between citizens and government
  • Offering value added services
  • Familiarization of the public with new technologies such as Web 2.0, social media etc.
  • Reduced bureaucracy and paperwork
  • Reduced employee workload

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ATHENS
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MILANO
12, Via Appiani, 20121 Milan, Italy Tel: +39 0287368375 Fax: +390287368375Email: info@Motivian.com
SOFIA
81A, Bulgaria Blvd., City General Business Center, 1st Building, 4th floor 1404, Sofia, Bulgaria, Tel: +3 592 933 5500 Fax: +3 592 933 5502Email: info@vci.bg
LARNACA
48 Inomenon Ethnon Guricon House 6042 Larnaca, Cyprus Tel: +357 24 821200 Fax: +357 24 821201 Email: info@Motivian.com