Loan Origination System
Information system solution to automate banks loan approval processes
February 2015
Loan Origination System 1 Loan Origination System 2

The solution is an information system to automate processes. The system allows the bank to automate the loan approval processes (loan origination), with the ability to be extended in the design of other processes. This project consists of two major versions, «Greece Version» and «International Version». These versions differ on their approval procedures, applications screens, integration with external systems, contracts formatting etc. As a result, separate functional requirements have been compiled for each specific sub-project. The system consists of the following modules:

  • Instant credit
  • Credit card
  • Consumer loans
  • Mortgage loans

In addition, Motivian has implemented the “Sales Wizard”, an independent tool used to propose products to the user and ultimately to the customer.The system provides a common user interface to all users, with different fields and authorities available to each role. The users of each application submission channel (bank’s branch, merchants, alternative networks, etc.) are provided with the appropriate forms, with functionality tailored to their specific needs. The bank's back office has a common interface regardless of the channel from which an application is initiated. Each step of the process is available to a different role with different rights.


  • Reduction of operational cost and the time related to each process
  • Staff’s work effort minimization and efficiency maximization
  • End customer experience is improved in terms of time and quality of service
  • Close process monitoring & measurable KPIs for each step, process and user role
  • Simple creation and submission of loan application forms and automatically forward to the bank's approval center
  • A greater visibility over the status of active and past loan applications and a track record of all changes made by users


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